Welcome to the Fall 1999-2000 issue of ITS News. We have attempted to publish a quarterly newsletter with mixed success in the past, and have been feeling the need to keep this communication channel open owing to the increasingly rapid pace of change in technology.

ITS (Information Technology Services) is located in the IS (Information Services) Building just to the north of the Johnson Gymnasium. There you will find a team of professionals ready to serve you in a number of ways. Here is a quick summary of the services we offer.

Service ITS Department In Charge
Public fax sending and receiving ITS Reception Loisann Straszewski
Banner access & support;Reporting Administrative Systems Gary Dickerson
Email & dialup support;PC and peripheral purchase;PC hardware & software support;Helpdesk Client Services Dan Widner
Reporting on & off campus;Data analysis Institutional Research Jim Massena
Faculty instructional support;Microcomputer Labs Instructional Technology Lorena Bidwell
Server administration;Network support & maintenance;Email and networking support Servers & Networks Dan Cress
Telephone installation & support;Account billing;ACES (Cable video) support Telecommunications Vivien Oxley

I trust you find this issue of ITS News informative and valuable. If you have any questions to ask or topics for inclusion in future issues, please email us at call or come and see us.

David Heise

CIO