Data on IT spending in higher education has been and continues to be collected and analyzed in a number of surveys. The Consortium of Liberal Arts Colleges (CLAC) did this through most of the 90s. In 1997, the COSTS Project (Cost of Supporting Technology Services) was started. Kenneth Green has been conducting another study, called the Campus Computing Project.
The COSTS Project
Cost of Supporting Technology Services
in Colleges and Universities
The Campus Computing Project
Technology Planning and Budgeting 
....struggling to find the most effective ways of incorporating computing needs into university budget and planning processes that, in many cases, are better suited to buying library books or renovating laboratories than to dealing with the short product cycles and unfamiliar jargon of computers and networking.
The Chronicle of Higher Education
Common Concerns CIOs/CFOs
Assure that IT can continue to support the institutional mission?
Sufficient staff and compensation?
Maintain the value of the infrastructure (network, computers, software)?
Are the services we deliver effective and efficient?
Campus Computing Project
· Focus on the use of IT to support instruction and scholarship
o Policy issues
o Strategic, budget, personnel issues
o Organization, planning issues
o Current IT resources (computers, classes using technology)
· (1990) 35 users: 1 support staff
o 77-95:1 for “tightly managed”
o 18-23:1 for “loosely managed”
o Amount of annual training
o O/S diversity
o Network management
o Diversity of software environment
COSTS core service areas
· Computer repair
· Network services
· Administrative information systems
· Instructional support
· Student support
· Web support
· Installation / replacement
· Distance learning
· Planning / management