> 2. Leadership Seminar
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6. A competent scholar with a working knowledge of:
|Development Plan||Portfolio Documentation|
|Attend a seminar by one of the acknowledged authorities on leadership.||Write a reflective journal on the experience.|
THE WORK CAN BE COOL!
THE WORK CAN BE BEAUTIFUL!
THE WORK CAN BE FUN!
THE WORK CAN MAKE A DIFFERENCE!
YOU CAN MAKE A DIFFERENCE!
BASH YOUR CUBICLE WALLS!
RIP UP YOUR DILBERT CARTOONS!
THE WHITE COLLAR REVOLUTION IS ON!
90 PERCENT OF OUR JOBS ARE IN JEOPARDY!
TAKE CHARGE OF YOUR LIFE!
SUBVERT THE HIERARCHY!
MAKE EVERY PROJECT A WOW!
BE DISTINCT OR EXTINCT!
IT'S A NEW MILLENNIUM: IF NOT NOW W-H-E-N?
Peters makes a strong case for white collar productivity and a new work model, the PSF (Professional Service Firm), Brand You, and WOW! Projects. "Talent" is the new word for employees, or associates.
In his book, "The Circle of Innovation", Peters presents his ideas in much the same way as in the slides he uses in his presentations -- bold, graphic statements, with some explanatory text. In Chapter 5, "Welcome to the White Collar Revolution", he refers to Michael Hammer in connection with the role being played and to be played by new technologies.
"Reeingineering pioneer Michael Hammer got it right a few years ago when he said the first several decades of the computer revolution amounted to 'paving the cow paths', using new technologies to automate yesterday's outdated methods ('allowing us to make yesterday's mistakes faster than ever', according to one information systems/information technology manager). Now, we are beginning to completely reconceive organizations. A Wal-Mart, a Microsoft, a VeriFone simply isn't shaped like its organizational predecessors. Entirely new ways of 'doing things' are beginning to emerge. And the white-collar job -- that is, 90+ percent of all jobs -- are squarely in the cross hairs of the emerging economy's sites.
"Viva revolution! (Hint I: You have no choice.) (Hint II: The inevitable white-collar revolution is going to make yesterday's blue-collar revolution look like v-e-r-y small change.)" 
Then he gives his answers to the question, "Why a white-collar revolution?"
|"If you can't say why you make your company a better place, you're out". -- Cynthia Kellams|
|Think Time!||"If you're not working on your ideal day, you're working on someone else's" -- Marjorie Blanchard|
|Think Choice!||"We must spread the gospel that there is no gospel to
spare us the pain of choosing at every step." -- Benjamin Cardozo
"The word upon which all adventure, all exhilaration, all meaning, all honor depends. In the beginning was the word and the word was CHOICE."
|Think Power!||Powerlessness is a state of mind. If you think you are powerless, you
"The thing women have got to learn is that nobody gives you power. You just take it." -- Roseanne Barr
|Think Authority!||Authority is a state of mind.
How much formal authority did Mohandas Gandhi have?
|Think Responsibility!||Down with Dilbert!
"If I don't do something, nothing is going to get better." -- Nathaniel Branden
"If we embrace self-responsibility not merely as a personal preference but as a philosophical principle, logically we commit ourselves to a profoundly important moral idea." -- Nathaniel Branden
|Think Self-Motivation!||Driver: "So why are you doing this, anyway?"
Me: "Because I said I would."
Driver: "Who did you say it to?"
Me: "Myself." -- Ffyona Campbell
|Think New American Professional!||Distinctive (towering) competence
Client-service obsessed (measurable)
|Think Résumé!||▪ can points to two or three completed
▪ can enumerate, qualitatively and possibly quantitatively, the benefits delivered to clients in those projects
▪ can provide references
▪ can explain what you have learned, and how it makes you more valuable
▪ can point to fatter list of external contacts
▪ will have a résumé that is noticeably/discernibly/distinctly different from a year ago
|Think Braggables!||"I drag my myth around with me." -- Orson Welles|
|Think Brand!||Brand You|
|Think Y-O-U!||"Life is either a daring adventure, or nothing." -- Helen Keller
"There is a vitality, a life force, a quickening that is translated through you into action, and because there is only one of you in all time, this expression is unique. And if you block it, it will never exist through any medium and be lost. It is not your business to determine how good it is nor how it compares with other expressions. It is your business to keep it yours, clearly and directly." -- Martha Graham
He also had some very interesting things to say about the second brain (gut or enteric system) and the brain in the heart.
There was also a panel featuring "business superstars" Richard Branson (Virgin Group), Steve Case (AOL), and Ted Turner (CNN, Time Warner).
This was a satellite downlink event held by Lessons In Leadership, and included a number of world renowned writers and speakers on business leadership - Tom Peters, Margaret Wheatley, Robert Cooper and Stephen Covey. Some of Peters' slides, which are available for free from his web site, are quite cryptic, so my notes include points that stuck in my mind as well as explanations of some of his slides.
The problem is never how to get new, innovative thoughts into your mind, but how to get old ones out. Dee Hock
Incrementalism is innovations worst enemy. Nicholas Negroponte
I dont intend to be known as the King of the Tinkerers. CEO, F500 financial services company (5-99)
"ERP, ECM, Web, Etc.ITS THE GIANT SUCKING SOUND OF SLACK BEING EXTRACTED FROM THE GLOBAL ECONOMY!"
support function / cost centeror Rock Stars of the Age of Talent
CIOto CEFRNS -- Chief Evangelist For Really Neat Stuff
Reward excellent failures. Punish mediocre successes. Phil Daniels, exec, Sydney
"So many of our information technology projects take on a life of their own, and I know theyll never end up as more than mediocre successes. CEO, F100 financial services company (10-98)" Peters calls mediocre success an obscene phrase.
"1) Turn ignition key.2) Shift into drive.3) Press foot firmly on the throat of mediocrity."Source: Mercedes ad
"DISTINCT OR EXTINCT!" Do something noticeable. Be a player in the reinvention.
The leaders of Great Groups love talent and know where to find it. They revel in the talent of others. Warren Bennis andPatricia Ward Biederman
Our business needs a massive transfusion of talent. And talent, I believe, is most likely to be found among non-conformists, dissenters and rebels. David Ogilvy
Attributes of Those Who Made the 10th Grade History Book
- Determined to make a difference!
- Irrational about their lifes project!
- Ahead of their time / Paradigm busters!
- Action Obsessed
- Made lots of people mad!
- Flouted the chain of command!
- Creative / Quirky / Peculiar!
- Masters of improv / Thrive on chaos / Exploit chaos!
- Forgiveness > Permission
- Bone honest!
- Flawed as the dickens!
- In touch with their followers aspirations
- Damn good at what they do!
Conformity is the jailer of freedom and the enemy of growth. J.F.K.
DONT CALL ME COMPETENT!Axiom: Never hire anyone without an aberration in their background. (Find the One Ton Cookie Man! - Peters told a story of a recent college graduate who had gotten into the Guinness Book of Records by organizing and successfully making a one ton cookie!)
HR! Director of Bringing in the Really Cool People
95% believe that people have more creativity or ingenuity than their position allows.
The first part of empowerment is to be willing to allow ourselves to try an idea, to take initiative.
See the Circle of Influence inside the Circle of Concern.
Peters makes strong arguments for recruiting talent, where talent is defined in very non-traditional terms. He also speaks a lot about the Personal Service Firm approach to work, contrasting it with standard expectations of being an employee. Here are his "7Ps of PSF 1.0
Covey made numerous references to the different roles of incremental changes and paradigm shifts. I discussed these two kinds of change in my Reflective Summary for Competency 2(a) on Planning and Implementing Change. He mentioned five breakthroughs that would never have been achieved through incremental changes.
|1. The earth is flat.||1. The earth is round.|
|2. The earth is the center of the universe.||2. The earth revolves around the sun.|
|3. Time and space are separate.||3. They are linked in a continuum.|
|4. Divine right of kings.||4. US Constitution.|
|5. Bloodletting.||5. Germ theory.|
In connection with the third one, he quoted Albert Einstein as saying, "The significant problems we face cannot be solved at the same level of thinking we were when we created them." 
Changes in behavior and attitude may be achieved incrementally, but the only way to achieve breakthrough changes is by paradigm shifts.
Covey depicts the four roles of a leader with a central role surrounded by the other three roles. The central role is modeling and it is placed in the center because of its importance in generating trust. I found it very interesting to see how the four roles of a leader have parallels in the whole person.
On the Covey website (http://www.franklincovey.com/), the 4 Roles of a Leader seminar is described this way:
Participants will become more effective leaders by focusing their energies on the following four roles:
 theworkmatters.pdf, a Tom Peters document
 Peters, Tom. The
Circle of Innovation. page 159
Alfred A. Knopf, Inc. 1998. ISBN: 0-375-40157-1.
 Johnson, Spencer.
Who Moved My Cheese?
New York. G. P. Putnam & Sons. 1998. ISBN 0-399-14446-3
 Einstein, Albert.
Quoted in The 4 Roles of a Leader Participant Workbook
Stephen Covey, page 35.
 Covey, Stephen.
The FranklinCovey website
Created: Tuesday, January 18, 2000 07:30 PM
Last Modified: Saturday, June 12, 2004 6:33 PM