Block, Peter. (1982). Flawless Consulting: A Guide to Getting Your
Expertise Used (Second Edition ed.). (EN-0308)
San Francisco: Jossey-Bass.
Editorial reviews from amazon.com.
For over fifteen years, consultants--both internal and external--have relied on Peter Block's landmark bestseller, Flawless Consulting, to learn how to deal effectively with clients, peers, and others. Using illustrative examples, case studies, and exercises, the author, one of the most important and well known in his field, offers his legendary warmth and insight throughout this much-awaited second edition. Anyone who must communicate in a professional context--and who doesn't?--will use the lessons taught in this book for years to come!
"Who would have thought the 'consultant's bible' could be improved upon?
Count on Peter Block--the consulting profession's very own revolutionary--to
push us to confront and struggle with the paradoxes inherent in our work."
"Block has distilled years of experience into a wise, down-to-earth, and
eminently practical guide to excellence in consulting. If you are new to the
practice, Flawless Consulting will chop years off your learning
cycle. And even if you're an old pro, Block's insights will elevate you to
new levels of effectiveness. Flawless Consulting is not simply about
becoming a better consultant; it is about using consulting as a path toward
becoming a better person."