School of Business
Course Outline

BSAD 556  TOPICS:  MANAGEMENT INFORMATION SYSTEMS
(Trinidad, 29 September - 10 October 2002)
(3 credits)

[Course Home Page] [Course Description] [Textbook] [Objectives] [Course Content]
[Requirements] [Grading] [Schedule] [Bibliography]

Faculty Information

  Instructor: Professor David Heise
Chief Information Officer
  Office: ITS -- Adminstration
Andrews University
Berrien Springs, MI 49104
  Phone: (269) 471-6124 (office)
  Fax: (269) 471-6158
  E-Mail: dheise@andrews.edu
  WWW: http://dheise.andrews.edu/
  Class URL: http://dheise.andrews.edu/courses/2002BSAD556F/index.htm

Course Description

The course focuses on the use of information systems in the design and management of competitive organizations. Information is now recognized as an essential resource in its own right. Both technical and social implications of the use and management of this resource will be covered.

Prerequisites: INFS 215, BSAD 355.

Textbook

Laudon, Kenneth C. and Laudon, Jane Price. Management Information Systems: Managing the Digital Firm, 7th ed. Upper Saddle River, NJ: Prentice-Hall Inc. 2002.

Objectives

The intention of this course is to enable you to:
  1. gain a business organization perspective of IT/IS
  2. understand, exploit and manage information systems to advantage within your organization
  3. analyze information needs in your area of responsibility
  4. understand the information architecture required to support an enterprise
  5. identify potential strategic applications of information systems within your industry
  6. consider management concerns in the selection, use, and maintenance of an integrated computer-based information resource
  7. understand the changes to your enterprise driven by competition and information technology
  8. align information systems with people and technology to be consistent with business direction

Course Content

This course builds on the business knowledge and understanding of computing that the student already has. It focuses on conceptual issues relating to information systems in organizations, and assumes that the student already has an understanding of computer fundamentals, and is fluent in the use of word processors, spreadsheets and databases. A variety of information resources will be referred to, including the Internet.

In order for you to gain the most from this class, you will have to integrate the knowledge you have gained from undergraduate business classes in accounting, marketing, management, finance, operations, economics, and law, as well as knowledge and experience gained in the workplace.

It is not intended that this be a purely "lecture" course. Students are expected to be active participants in the discussions. We will regularly have discussions on current topics, as well as discussions relating to cases and problems which will be handed out in class.

Topics which will be discussed include:

Requirements

  1. In addition to reading regularly from the textbook, you will be given reading assignments relative to the topic of the day. You will be responsible for knowing this material for in-class discussion, as well as for the exams.
  2. You will need access to the World Wide Web and to your own email account. Information relative to the course will be posted on the course page (http://dheise.andrews.edu/courses/2002BSAD556F/index.htm), and you will be expected to use web searches to locate additional information resources.
  3. Assignment 1 is an individual project based on your workplace to propose, and to research and write up. It has two parts - the proposal, and the formal project report.
  4. You will also have two cases to write up. The first case (Assignment 2) you will do in class in your groups, and the second one (Assignment 3) out of class as part of a group. You will give a formal presentation on Assignment 3 on the last night of the course. You are expected to draw on your computing skills in order to make these presentations and reports professional.
  5. There will be a quiz on each chapter we cover in the textbook, which will contribute to your grade and will also serve as revision. The quizzes will be made available online through WebCT and can be taken via the web at a later time.
  6. A discussion topic will also be posted for online discussion following the conclusion of the course. You will be given instructions on how to join an online discussion during a class period.
  7. The final exam will also be taken online via WebCT.  It will contain questions from all chapters of the textbook, including any not covered specifically in class time.

Grading and course policies

Grades will be assigned based on the following scale:

Assignment 1 - Work-based Project
   Project Proposal		 5%
Assignment 1 - Work-based Project 20
Assignment 2 (groups in class) 10
Assignment 3 (group)   8
Group Presentation (Assignment 3)   7
Quizzes 25
Participation in discussions 10
Final exam 15

Late work receives a grade of 0.  I will grade it for your edification, if you would like.  If you must be late to (or miss) some class period or test, please make arrangements beforehand.

Except when specifically told otherwise by the instructor, everyone should work on their own. If you do work with a friend, make sure that your work is not a copy of theirs. If cheating does occur, a grade of "F" will be assigned for the course.

Homework submission may be required in electronic format, via email. You are urged to make good backups of all your work throughout the course..

Schedule

The following is a tentative schedule. This is subject to change. You are responsible for checking with your classmates if you are absent to verify any schedule changes and/or new assignments.

Session

Date

Topic

Reading

Assignments

1  

Sep 29a

Introduction
Managing the Digital Firm


Ch 1
Indiv. project set

2  

Sep 29p

Information Systems in the Enterprise;
Information, Organization, Management, & Strategy

Ch 2, 3

Asg 2 set

3  

Sep 30

 The Digital Firm: E-Commerce & E-Business Ch 4 Asg 3 set

4  

Oct 1

Managing Hardware and Software

 Ch 5, 6  

5  

Oct 2

 Managing Storage; Telecommunications & Networks Ch 7, 8  

6  

Oct 3

 The Internet and the New IT Infrastructure
Redesigning the Organization With IS		 Ch 9, 10  

7  

Oct 6a

 The Business Value of Systems, Managing Change Ch 11 Proposal due

8  

Oct 6p

 Managing Knowledge Ch 12  

9  

Oct 7

 Enhancing Management Decision Making Ch 13  

10  

Oct 8

 IS Security & Control; Ethical and Social Impact Ch 14, 15  
11   Oct 9 Managing International IS Ch 16 Asg 2 Due 
12   Oct 10 Assignment 3 Group Presentations   Asg 3 Due
 

Oct 21

 Online discussion commences (via WebCT)    
  Nov 11 Assignment 1 - Work-based Project
Online discussion ends		   Indiv. project due
  Nov 18 Final Examination (via WebCT)    

Bibliography

Ahituv, N. and M. Zviran (1999). "Top management toolbox for managing corporate IT." Communications of the ACM 42(4): 93.

Boynton, A. C., Jacobs, G. C. and Zmud, R. W. (1992). Whose responsibility is IT management. Sloan Management Review, (Summer): 32-38.

Checkland, P. and S. Holwell (1998). Information, systems, and information systems : making sense of the field. Chichester ; New York, Wiley.

Chen, S. (1997). D4: an Integrated Architecture of Data Mining, a Data Warehouse, Distributed Databases and Distributed Computation (Decision Support Systems, Mis, Internet, Data Acquisition, Knowledge Deployment), The University of Mississippi: 00113.

Cortada, J. W. (1998). Best practices in information technology : how corporations get the most value from exploiting their digital investments. Upper Saddle River, N.J., Prentice Hall PTR.

Davenport, T. H., Hammer, M. and Metsisto, T. J. (1989). How executives can shape their company's information systems. Harvard Business Review, (March-April): 130-134.

Davenport, T. H. and Short, J. E. (1990). The new industrial engineering: information technology and business process redesign. Sloan Management Review, 31 (4, Summer): .

English, L. P. (1999). Improving Data Warehouse and Business Information Quality. New York, John Wiley & Sons, Inc.

Fulk, J. and DeSanctis, G. (1995). Electronic communication and changing organizational forms. Organization Science, 6 (4, July - August): 337-349.

Gagnon, G. (1999). "Data Warehousing: An Overview." PC Magazine 18(5): 245.

Goodman, S. E., Press, L. I., Ruth, S. R. and Rutkowski, A. M. (1994). The global diffusion of the Internet: patterns and problems. Communications of the ACM, 37 (8 August): .

Group, H. (1998). "Study: Information Hard to Come By." Computerworld 32(51): 64.

Haley, B. J. (1997). Implementing the Decision Support Infrastructure: Key Success Factors in Data Warehousing (Information Technology), University of Georgia: 00143.

Inmon, W. H., C. Imhoff, et al. (1998). Corporate information factory. New York, Wiley.

Kettinger, W. J., Grover, V., Guha, S. and Segars, A. H. (1994). Strategic information systems revisited: A study in sustainability and performance. MIS Quarterly, (March): 31-55.

King, W. R. and V. Sethi (1999). "An Empirical Assessment of the Organization of Transnational Information Systems." Journal of Management Information Systems 15(4): 7.

Klein, D. A. (1998). The strategic management of intellectual capital. Boston, Butterworth-Heinemann.

Klein, M. and L. B. Methlie (1995). Knowledge-based decision support systems : with applications in business. Chichester, England ; New York, Wiley.

Kovacevic, A. and Majluf, N. (1993). Six stages of IT strategic management. Sloan Management Review, (Summer): 77- 87.

Lewis, B. (1998). "Helping the business is more important than managing information." InfoWorld 20(37): 93.

Millman, H. (1998). "Leveraging Web portals." InfoWorld 20(52/01): 43.

Mott, R. (1998). "Knowledge payback." InformationWeek(700): p298 1p.

Nakabo-Ssewanyana, S. (1999). "Statistical data: The underestimated tool for higher education management." Higher Education 37(3): 259.

O*Brien, J. A. (1999). Management information systems : managing information technology in the internetworked enterprise. Boston, Irwin/McGraw-Hill.

Palvia, P. C. and S. C. Basu (1999). "Information systems management issues: Reporting and relevance." Decision Sciences 30(1): 273.

Poe, V., P. Klauer, et al. (1998). Building a data warehouse for decision support. Upper Saddle River, NJ, Prentice Hall PTR.

Poe, V. and L. L. Reeves (1997). Building a data warehouse for decision support. Upper Saddle River, NJ, Prentice Hall PTR.

Roberts, E. S. (1999). "In defence of the survey method: An illustration from a study of user information satisfaction." Accounting & Finance 39(1): 53.

Sabherwal, R. (1999). "The relationship between information system planning sophistication and information system." Decision Sciences 30(1): 137.

Simmons, W. A. (1998). "Decision Support Is Driving Asset Mgm't." Internetweek 738(p43): 1/3p.

Stohr, E. A. and B. R. Konsynski (1992). Information systems and decision processes. Los Alamitos, Calif., IEEE Computer Society Press.

Thierauf, R. J. (1999). Knowledge management systems for business. Westport, Conn., Quorum.

Thong, J. Y. L. (1999). "An Integrated Model of Information Systems Adoption in Small Businesses." Journal of Management Information Systems 15(4): 187.

Vandenbosch, B. (1999). "An empirical analysis of the association between the use of executive support systems and." Accounting Organizations & Society 24(1): 77.

Last Modified: Sunday, October 6, 2002 2:50 PM