2003 -

Position:

Group IT Manager

Job Description:

• Strategy
  Develop, communicate and implement IT strategies that anticipate the business needs of the company
• Customer Service
  Provide optimal level of responsiveness and solution delivery to agreed business expectation
• Cost Management
  Deliver I.T. Services and strategies in cost effective manner
• Personnel
  Ensure appropriately skilled and motivated IT staff are available to meet Sanitarium’s requirements

Projects & Accomplishments:

• Restructured the IT organization to better serve the needs of the business, bringing into sharper focus new business needs and quality support of existing systems.
• Developed IT Governance processes for gaining visibility of project requests and managing use expectations by involving users in prioritizing.
• Developed strategic IT Roadmap with approval and review processes.

1998 - 2002

Position:

Chief Information Officer

Job Description:

Summary: Provide technology vision and leadership for developing and implementing IT initiatives that create and maintain leadership for the University in a constantly changing and intensely competitive marketplace.

• Direct information management budgeting, strategic and tactical planning, business process re-engineering, and database system strategy.
• Explore new technologies for future planning and potential implementation.
• Direct the information strategy of the university by sponsoring collaborative planning processes.
• Identify user needs and directs building of MIS teams to work across all levels of the organization.
• Interface with industry on information management and information technology matters, establishing strategic relationships with key IT suppliers and consultants.
• Set overall directions for planning and administering the IT infrastructure and architecture, ensuring that ongoing investments are made.
• Provide training for all IT users to ensure productive use of existing and new systems.
• Provide enabling technologies that make it easier for customers (both internal and external) and suppliers to do business with the University as well as increase revenue and profitability.

Projects & Accomplishments:

• 1996-1997 - Completed the implementation of the SCT Banner software package.
• 1997 - Created budgets for and hired 3 new PC Support Technicians.
• 1997 - Renamed and restructured the IT organization to more adequately deliver excellent customer service (Structural changes).
• 1996-1998 - Completed the implementation of the higher education ERP system Banner, purchased from SCT. Rebuilt the programming team following high staff turnover from extreme burnout.
• 1998-2000 - As CIO, participated in the preparation of a new strategic plan for AndrewsUniversity.
• Related this to the role of IT (IT Links to AU Strategic Plan), and drafted an Information Technology Strategic Plan (Strategic Planning Process. Draft IT Strategic Plan).
• 2000-2002 - Led ITS and the University through the controversial decision to move authentication, name service, and file and print services from a combination of UNIX and Novell servers to Microsoft Active Directory on Windows servers. Following on from this, moved email to Microsoft Exchange and adopted Microsoft Office as the campus standard for office productivity software.

1996 - 1998

Position:

Director, Andrews University Computing Center

Position:

Director of Information Systems
(managing the Computer Services Centre - CSC)

Projects & Duties:

• Develop and implement Student Records System
  (both financial and academic records).
• Give advice and guidance to Administration and staff on the adoption of new technologies.
• Introduce PCs as productivity tools, 4GL for software development, and data warehouse and EIS concepts.
  As part of this, work with Administration to take Avondale's goals and objectives and develop a strategic plan that maximizes the potential benefit of information technology.
• Monitor client/server technology for affordability and effectiveness.
• Guide Avondale down a telecommunications path that is open-ended as far as expandability is concerned, but that can be implemented in affordable useful increments.
• Supervise software development and maintenance projects.
• Supervise user training and support.
• Coordinate hardware and software purchases.

Equipment:

DEC VAXstations, PC's

Language:

COBOL, PowerHouse 4GL

Position:

Systems Engineer for 2 years, then
Senior Applications Engineer, specialising in Office Automation and Financial Accounting applications

Equipment:

HP3000, PCs

Position:

Supervisor, Data Processing

Projects:

• Adapted and extended a wholesale sales invoicing/analysis package.
• Maintained an accounting package.
• Installed and implemented this software on 7 sites across Australia and New Zealand.

Equipment:

DataPoint

Language:

DataBus

Position:

Computing Officer

Projects:

Participated in the implementation a computerised patient’s admissions system in an environment of first time users. Developed a menu system for invoking the various modules based on user rights and roles.

Equipment:

HP1000

Language:

FORTRAN

Project:

Developed a Payroll System that was implemented throughout the company.

Equipment:

DataPoint

Language:

DataBus

(now Sanitarium Development and Innovation,
a division of Sanitarium Health Food Company)

Position:

Scientific Officer - Mathematician & Statistician

Projects:

In charge of data processing and statistical analysis of results from routine laboratory tests, and controlled experiments in new product research.

Equipment:

IBM 1130, ICL 1904A, UNIVAC 1108, PDP 11/20

Language:

FORTRAN, COBOL
 

2004

Successful Portfolio defense as part of
PhD in Leadeship
Andrews University

1998

Master of Computing
Macquarie University

1974

Master of EngineeringScience
University of Newcastle
Computer Science

1970

ChemistryHonours
University of Newcastle

1969

Bachelor of Science
LondonUniversity
Second Class Honours, Upper Division
Pure and Applied Mathematics, Physiology

1968

Diploma of Science
AvondaleCollege

1990 -

Member of IEEE

1975 - 1988

Member Australian Computer Society

Management Information Systems (4 quarter credits or 3 semester credits towards MBA)

Presents the essentials of information systems for management, with an emphasis on systems such as knowledge management, decision support, and data warehousing. Includes an overview of the elements of an effective IT architecture.

IT Management (4 quarter credits towards MS in Software Engineering)

Emphasis in this course is placed on giving leadership and direction in the utilization of an organization's information technology resources. The material is targeted towards students who are pursuing careers as IT professionals.

Group Programming Project I (4 quarter credits or 2 semester credits towards BS or MS in Software Engineering)

Teaches the application of software engineering principles and group dynamics in an attempt to give students real life experience working in teams.

Group Programming Project II (4 quarter credits or 2 semester credits towards MS in Software Engineering)

For students who continue in this course, builds on what was already learned in the previous course and consolidates it.